Shipping & Returns
All shipments are fully traceable and will require an adult signature at time of delivery.
DOMESTIC (United States of America)
All purchases shipped within the United States will be shipped UPS. Rates are as follows:
Complimentary on full price orders over $1000
$15 for orders under $1000 and sale merchandise
Complimentary on full price orders over $3000
$45 for orders under $3000 and sale merchandise
Complimentary on full price orders over $5000
$75 on orders under $5000 and sale merchandise
All purchases shipped outside the United States will be shipped DHL Express Worldwide or UPS Worldwide Saver Express. Rates are as follows:
- Complimentary on full price orders over $2000
$100 on orders under $2000 and sale merchandise
All shipments to Russia will ship via USPS EMS Express. Rates are as follows:
- Complimentary on full price orders over $3000
- $100 on orders under $3000 and sale merchandise
Processing & tracking your order:
Please allow 1-2 business days for order verification, processing, and dispatch.
Upon confirmation of shipment, please allow 1-2 business days for your tracking information to show movement of your parcel. In the event that a parcel is deemed non-deliverable and returned to us, we will reach out to discuss redelivery or order cancellation.
If for any reason you are unsatisfied with your order, please contact us to request a return authorization by emailing [email protected].
A return must be requested within 5 days of receiving your order and sent back to us within 7 days upon receiving authorization.
Unauthorized returns will not be accepted and will be returned to the receiver.
Swimwear, socks, and underwear are not eligible for return.
All items must be returned in their original packaging, with the appropriate tags and labels attached. Visibly used and/or worn merchandise will not be accepted and returned to the receiver.
Original shipping fees will not be refunded. Funds for full priced items will be returned to the original method of payment.
Sale items are returnable for store credit only. Sale items marked “FINAL SALE” will not be accepted for return.
Please allow up to 5 business days to process your return. Certain financial institutions, both domestic and international, may also require a few extra business days to process the return of your funds.
All return shipments must be made at the buyers expense, unless previously agreed to by BBSNY. Our address for returns is:
494 Greenwich St.
New York, NY 10013
United States of America
+1 (212) 925-2901
All return shipments should be sent tracked and insured. BBSNY will not be responsible for returned items that get lost in transit.
All orders placed on www.borisbidjansaberiny.com are subject to review. We reserve the right to cancel, modify, or amend your order in the event that we are unable to obtain payment authorization, are faced with shipping restrictions, or an item is out of stock. Purchase of selected items may require additional approval and dialogue with one of our sales experts to ensure the appropriate size is delivered.
We reserve the right to refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We also reserve the right to request additional information for transactions under review.
Our inventory is actively synced with our flagship store. As such, some orders may not be immediately fulfilled as priority will be given to in store clients.
We currently accept payment via PayPal, ApplePay, Visa, MasterCard, AmEx, and Discover.
We also accept payment via Wire Transfer. To arrange for payment via Wire Transfer, please email us [email protected]
PRICING, DUTIES, AND TAXES POLICY
We only accept ($) United States Dollars as accepted currency on www.borisbidjansaberiny.com.
Our pricing is set in accordance with US Online Pricing Terms & Conditions. We do not price match and we will not honor price adjustments if an item is found at another retailer for a lower price.
If an item goes on sale, price adjustment requests must be received within 3 days of your order being placed. All price adjustment requests will be evaluated on a case-by-case basis.
A sales tax of 8.875% will be added to all orders processed within New York State. All domestic orders shipped outside of New York State will be exempt of sales tax.
All prices listed do not include international import taxes. International purchases may be subject to local duties and taxes imposed by your country’s specific policies. To discuss having your purchase delivered duties paid (DDP), please contact us prior to purchasing to see if your purchases qualifies for DDP delivery.
Boris Bidjan Saberi New York reserves the right to change policies at our sole discretion.